Competencies

• Problem Solving:

  • Identifies, analyzes, and resolves issues promptly and effectively.

• Self-Development:

  • Actively pursues skill enhancement and shares expertise.

• Customer Service:

  • Manages difficult situations, responds promptly, and solicits feedback.

• Interpersonal Communication:

  • Handles conflict, listens actively, and remains open to new ideas.

• Communication Skills:

  • Communicates effectively both orally and in writing.

• Teamwork:

  • Balances responsibilities, welcomes feedback, and supports team success.

• Diversity and Ethics:

  • Demonstrates respect for diversity and upholds ethical standards.

• Organizational Support:

  • Follows policies, completes tasks accurately, and supportsorganizational goals.

• Judgment:

  • Makes sound decisions and involves appropriate stakeholders.

• Motivation:

  • Sets and achieves goals with persistence and adaptability.

• Planning/Organizing:

  • Prioritizes tasks, plans efficiently, and sets realistic goals.

• Professionalism:

  • Reacts well under pressure, treats others with respect, and follows through on commitments.

• Quality and Quantity:

  • Demonstrates accuracy, strives for productivity, and seeks improvement.

• Adaptability:

  • Manages changes and unexpected events effectively.

• Attendance and Dependability:

  • Consistently punctual and reliable, takes responsibility for tasks.

• Initiative:

  • Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

• Innovation:

  • Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

• Language Skills:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.Ability to speak effectively before groups of clients, families, or employees of an organization.

• Reasoning Ability:

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Computer Skills:

  • To perform this job successfully, an individual should have knowledge of the Google suite of office tools: Google Docs, Sheets, Slides, Forms, etc as well as Microsoft Office, and Internet software as well as some Social Media knowledge.